Contact us
Our customer service hours will have exceptions at the end of 2024 and the beginning of the new year
Our customer service will be closed as follows:
- Independence Day on 6.12.2024
- Christmas on 24.-26.12.2024
- New Year's Day on 1.1.2025
- Epiphany on 6.1.2025
Our 24/7 service and disruption numbers are open even if customer service is closed.
Additionally, on 23.12. we will close customer service exceptionally at 16:00.
Customer service
In the billing advice telephone service, you can deal with payment issues and postpone bill payment dates. You can also arrange reconnections of electricity that has been disconnected due to unpaid electricity bills. Please note that we are unable to deal with contract-related issues in the billing advice telephone service.
09 617 8090
Mon-Fri 9-17
09 617 8040
Weekdays 9-17
Update your contact details
If you want to change your contact details or billing address, you can send a message using the form provided.
Private customers
Companies